Help and FAQs

Where do I get my registration code?

Registration codes are provided by participating counties.  If a county is participating in CivilView your law firm will receive a letter which provides a registration code and registration instructions.  If additional users in your firm would like to register they will need to contact the county's civil office to obtain their specific registration codes.

Email Not Verified

This message will appear on the Subscription page if you have not validated your email address.  When you register as a new CivilView user or if you change the email address on your CivilView account, you will automatically be sent an email message with a hyperlink which must be followed in order to verify your email address.  Make sure you have turned off any SPAM blocking which may prevent email messages from www.civilviewer.com.

Subscription Initializing

When a user registers for a subscription there is an initial data synchronization process which occurs after registration.  This process usually takes about one hour but may take up to 24 hours.  You will be sent an email when the initialization process has completed.  At that time, your subscription information will be ready to access.

Forgot Password

If you forgot your password you can access your account information and reset your password by providing the correct answer to the security question you selected when you created your CivilView account.  The Forgot Password link can be found on the CivilView home page.